Closely linking website, tablet site, mobile site, contact centre, phone, chat, and email, so that the customer can interact with you seamlessly and you can handle them quickly and efficiently.
- Call to book button links to contact centre to allow agent to understand what the customer has viewed and whether they have struggled to find what they are looking for.
- Ability to push a chat option to a web customer if an agent is available.
- Responsive site which displays optimally on different sized devices such as tablets and mobile, regardless of whether they are held horizontally or vertically.